Top Ten Things for a Family Christmas in Manchester

We liked this from Creative Tourist (whose feed, you will find on the right of this blog).

The Family Survival Guide for Christmas in Manchester

The Top Ten ThingsTo Do In Manchester this week

The Manchester Concierge Network, not content with organising the Concierge Roadshow for early January, have once again provided us with the Top Ten Things to do in Manchester this week. It's an interesting mix with Christmas shows, relaxation sessions and some big names from the world of Pop.

1. Grimm Tales is wowing audiences at the Library Theatre.

2. Depeche Mode, Ian Brown and The Pet Shop Boys are all at the MEN Arena this week

3. Marcus Brigstocke brings his God Collar show to the Lowry where White Christmas is also showing

4. Angels of Anarchy, an exhibition of female artists in surrealism continues at Manchester Art Gallery

5. The Halle get into the swing of Christmas with their Winter Wonderland concerts at the Bridgewater Hall

6. Go for a Rapid Relaxation session on King Street on Wednesday lunch time

7. Da Vinci - The Genius at MOSI includes 3D animations of the great man's most famous works

8. For a more traditional Christmas show, the Aladdin pantomime at the Opera House doesn't disappoint

9. The new wave of 3D continues with A Christmas Carol and Avatar at the IMAX at Manchester's Odeon

10. It's the penultimate week of the Festive Markets across town

Greater Manchester confirmed as Low Carbon Area

Announced as the First Low Carbon Economic Area (LCEA) for the Built Environment by the government, Greater Manchester is expected to save 6 million tones of carbon, create an additional £650m to the economy and support 34,800 jobs. Source: Crains

24:7 shows win two MEN Awards

At the 2009 Manchester Evening News Awards 24:7 Theatre won in two categories

Best Fringe Production
As We Forgive Them
by Richard Vergette

The judges said: “Another brilliant year at 24:7 very nearly gave the festival of new writing a clean sweep in this category with the likes of Alistair McDowall’s provocative 5:30, Richard Vergette’s searing As We Forgive Them, Steve Pearce’s intelligent Freshers and Eve Steele’s inventive Lub You standing out amidst a very impressive batch. The set of short plays at the new J.B. Shorts evening, where now-established TV and radio writers return to their pub theatre roots, were also greatly enjoyed. But, by a short head, it was As We Forgive Them that finally took the prize.”

Best Fringe Performance
Eve Steele
for her performance in Lub You (which, by the way, she also wrote!)

The judges said: “An actual clean sweep for 24:7 in this category, with many of the same plays - Freshers, As We Forgive Them and Lub You - demanding further attention for their performances. Christine Clare from Freshers, Eve Steele for Lub You and both performances in As We Forgive Them, namely Richard Vergette and Joe Sims, socked it out with Nicholas Osmond’s near-standup turn in Phys-Ed. Our judges ended up agreeing with audiences at the festival that it was Eve Steele who stood out.”

Reaching the audience at the Concierge Roadshow

Do you supply services or products to guests and visitors to Manchester?

Do you want to make contact with 50 – 60 key front desk personnel who advise and direct guests and visitors to alert them to your services, special offers or what’s new?

If so, take a sales desk at the Concierge Roadshow; The first event of its kind on January 8th 2010 at Manchester City Inn. Vendor options are from £50 to £200 for a sales desk. Astonishing value for money and a new network.

Interested? If you would like to read more visit www.worldclassservice.co.uk
If you would like to talk to someone about the day call Howard or Louise on 0161 456 6007 or by e:mail at louise@worldclassservice.co.uk

World Class Service Leadership Course

World Class Service is opening its service leadership programme for a series of 2 day courses based at the Lowry Hotel in Manchester on Wednesday 17th and Thursday 18th Feb 2010

The first course, led by Howard Raynor, covers service leadership issues, market updates, key business issues of service, how to implement high service standards, motivation of teams, customer recovery and some of the secrets from the world’s most highly regarding service companies.

The course is now open for reservations.

Key benefits of this highly regarded programme include a clear method for looking at total service delivery, a clear method for improving service standards, how to add value through service behaviours, how to maximise sales through service, up to the second market news and how to recover the situation if things go amiss.

Programme is supported by hand out pack and online resource centre. Course size is limited to 15 delegates in total. Cost is £295.00 + VAT per person.

Click here for more information

Interested? Contact Howard Raynor on 0161 456 6007 or by email

Please note this course is eligible for small business support from Business Link. Speak to Howard or Business Link for more information.

The Concierge Roadshow

World Class Service and Manchester Concierge Network have teamed up to get 2010 started with a bang. Join us at City Inn on Friday 8th January for an all new event, The Concierge Roadshow.

This event is for anyone with a reception desk and customers. Expect fresh ideas, three great workshops, a whole new network to start the year and some fantastic inspiration for your team and customers. And that isn’t even the best news, the best news is attendance is free to your staff thanks to Co-operative Travel Services and our vendor desks who will be on hand to talk your team through their products and services. What else were you going to do on a Friday in January?

Save the date in your diary, more details to follow.
To help us with numbers , and if you haven't already, can you please RSVP to Louise at World Class Service if you think you are any members of your front desk team would like to attend. Numbers are restricted to 4 from any one venue.

Hope you can make it.